ECM Care Manager Janine Stewart named Healthcare Hero by Anthem Blue Cross

ALA would like to extend our heartfelt congratulations and recognition to Janine Stewart, one of ALA’s ECM Lead Care Managers, who was recognized as a “Healthcare Hero” by our client, Anthem Blue Cross. Janine’s exceptional assistance to an ECM Member during a critical housing crisis exemplifies her dedication and compassion in serving others.

Janine took swift action in response to one of her clients who faced an urgent need for rehousing due to a dangerous living situation with the threat of escalating violence. Additionally, she organized a volunteer team to safely relocate the client from her residence in Hollywood to new accommodations in Koreatown. Janine mobilized donors and volunteers who generously donated funds to cover moving expenses. Due to Janine’s immediate intervention and efforts, she successfully transitioned her client to a safer environment, ensuring her well-being.

Janine’s unwavering commitment to aiding those in need exemplifies the qualities of a Healthcare Hero. Her resourcefulness underscores the compassionate care that ALA endeavors to deliver.

We are proud to honor Janine as a professional who consistently goes above and beyond to assist others. Congratulations on this well-deserved recognition.

Want to learn more about ECM?

ALA is an Enhanced Care Management (ECM) service provider in Los Angeles. ECM provides healthcare navigation and support for individuals facing chronic or complex health challenges. To learn more about ECM, please visit https://www.alaseniorliving.org/enhanced-care-management or email our ECM team at tanya@alaseniorliving.org.